Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
I never use any of my customers information for anything other then their address to ship their purchase to.
Frequently Asked Questions
Care instructions
All care instructions are listed on individual listings. Almost all pieces are wash separately on gentle cycle and dry on low
Custom and personalized orders
I would be happy to collaborate on any custom orders.
Sizing details
All sizes are posted on individual listings
Gift wrapping and packaging
Gift wrapping is available for an additional charge
Wholesale availability
Yes all of my dishcloths, washcloths, face scrubbies and reusable makeup removers are available for wholesale